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Conditions of hire…
CONTRACT OF HIRE The hiring
contract is between the Holidaymaker and the owner of the cottage for
which the booking is made and shall be deemed to be made Subject to the
Conditions of Hire herein.
INITIAL PAYMENT Bookings will
be confirmed upon receipt of the deposit payment. If the booking is made
within 56 days of the commencement of the holiday date, then the full
payment and any extra costs as appropriate will be taken.
BALANCE PAYMENT The balance
of the holiday booking payment will be due 56 days prior to the
commencement of the holiday date.
VALUE ADDED TAX Whitby Cottage Hire are not VAT registered therefore no VAT is charged or is payable.
AMENITIES Whilst every
care is taken to ensure that accommodation and amenities are suitable
for use as described it is expected that all holidaymakers exercise
caution and provide adequate supervision where necessary to prevent
injury or damage. If in doubt or should you have any concerns over
safety aspects, please contact ourselves in the first instance.
MOTOR CAR AND PERSONAL BELONGINGS Personal
belongings are at the Holidaymaker's risk always.
PARTY SIZE Under no
circumstances may more than the number of persons booked
stay in
the property.
HOLIDAYMAKER'S RESPONSIBILITIES The
Holidaymaker is responsible for the property and is expected to take all
reasonable care of the same. All equipment, utensils, etc. and the
property must be left clean and tidy at the end of the holiday period.
No parties are to take place in the property. Whitby Cottage Hire do not
accept any Hen or Stag parties.
All cottages are NON-SMOKING throughout, however there is outside
space at all our cottages and smoking outside is permitted.
DAMAGE Damages and
breakages are the legal responsibility of the Holidaymaker and such
costs shall be paid for or replaced. Dogs are not allowed upstairs or on
any of the furniture and must not be left unattended inside the property
at any time.
COMPLAINTS PROCEDURE If the
Holidaymaker is not satisfied with the accommodation offered, then they
should contact the owner or his representative immediately and attempt
to resolve the problem. If this cannot be done, then they should contact
Whitby Cottage Hire who will endeavor to resolve the problem. If the
Holidaymaker feels that the problem has not been resolved to their
satisfaction, please forward full details of the complaint in writing as
soon as possible to Whitby Cottage Hire in order that we are able to act
quickly in helping to resolve a dispute arising from any such complaint.
BROCHURE/ WEBSITE Whitby
Cottage Hire take every care to ensure the accuracy of all property
descriptions. All information is given in good faith and assumed to be
correct at the time of printing/ publishing on the Internet, but we
cannot be held responsible for any errors, or the results of such
errors. Furthermore, Whitby Cottage Hire cannot accept liability for
happenings outside our normal reasonable control, such as breakdown of
domestic appliances, wiring, plumbing, sudden temporary invasion of
pests, any damage resulting from exceptional weather conditions or
owner's negligence resulting in loss, injury or accident. Neither can
Whitby Cottage Hire accept liability for changes to (or withdrawal of)
specified area amenities mentioned in the Brochure descriptions.
AVAILABILITY The Hiring
Contract is made on the understanding that the property and its
facilities as stated will be available for the dates stated. In the
unlikely event of the property being unavailable through events arising
out of the control of Whitby Cottage Hire, or the owner, then Whitby
Cottage Hire may be forced to cancel the booking. The Holidaymaker will
be advised of any such circumstances as early as possible. Whitby
Cottage Hire will refund all monies paid in full - but thereafter
the Holidaymaker will have no further claim against Whitby Cottage Hire
or the owner.
INFORMATION
Owners:
Ray and Michelle Jobling
Website Name:
Whitbycottagehire.com Contact Details: Email – ray@whitbycottagehire.com
Telephone: 07962 400480
Post:
23 Mill Court The Carrs
Ruswarp Whitby YO21 1YL
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